| Claims Administrator | IUA | Sohva | Denis | EuropAssist | Metropolitan | Brolink | Hollard Life Solutions |
|---|---|---|---|---|---|---|---|
| Claim Type(s) | Funeral Claims Provider Claims Accidental Claims Hospital Claims |
Cellphone Claims | Dental Claims | Legal Claims | Funeral Claims | Home Protect Claims | Edgars Club Claims |
| Claims |
IUA Self Service: www.iua.co.za WhatsApp: 031 570 7600 Funeral Claims: funeralclaims@iua.co.za Other Claims: lifeclaims@iua.co.za Call: 087 82 02 024 |
Call: 0860 226 266 Claims email: deviceclaims@sohva.co.za |
Call: 0860 033 266 Email: Edcon@denisinsurance.com |
Call: 0800 453 425 Email: vzerolegalclaims@europassistance.co.za |
Call: 0860 724 724 Email: Edcon@metropolitan.co.za |
Call: 0861 113 437 Email: HomeProtectClaims@brolink.co.za |
Email: mypolicyclaims@hollard.co.za |
| Claims Complaints |
Call: 087 8202 024 Email: complaints@iua.co.za |
Call: 0860 222 880 Email: complaints@sohva.co.za |
Hollard complaints team Call: 011 351 4150 Email: mycomplaint@hollard.co.za |
Hollard complaints team Call: 011 351 4150 Email: mycomplaint@hollard.co.za |
Call: (011) 505 2686 |
Call: 012 673 0000 (Request complaints department) Email: complaints@brolink.co.za |
Hollard complaints team Call: 011 351 4150 Email: mycomplaint@hollard.co.za |
| Complaints Escalation | Email: mycomplaint@hollard.co.za | ||||||
Underwritten by The Hollard Insurance Company Limited (Reg no. 1952/003004/06), a Licensed Non-life Insurer and Hollard Life Assurance Company Limited (Reg no. 1993/001405/06), a Licensed Life Insurer, authorised Financial Services Providers. Ts&Cs apply