Edgars online shopping is back but with a limited Range from our Beauty and Cellular departments.

We are working hard to get more products online but most of all better your experience. Please be patient with us through this process.

Edgars Pricing

We acknowledge our customers’ queries regarding the price tags on promotional items in certain Edgars stores. After a thorough investigation and due consideration, we have embarked on a process of improving how we tag our products going forward.

We apologise for the fact that price tags on some of our promotional items have been unclear, with varying price points visible. This has been due to human and process errors and was unintentional.
From the 3rd September 2015, Edgars is launching a ‘Guaranteed 75% Off’ sale on millions of items nationwide. Although there might still be a small proportion of price tagging issues, we can assure our customers that this unprecedented discount will be honoured at our till points.
Edgars has a legacy of delivering the best possible value to customers through our promotions, and we are committed to this objective going forward.

Why do some products in our stores undergo price changes?

There are four main reasons why customers may observe multiple prices on a single product:
a. Pricing adjustments, both up and down, are made by all retailers in response to market conditions.
b. To meet the demand for popular items, we reorder them from our suppliers around the world. We are thus subject to price fluctuations caused by the weakened Rand, together with other inflation costs on the same item.
c. During our special offers, additional red price stickers are often added to the original price tag to identify items that are discounted.
d. Occasional errors and system shortfalls can also result in the pricing on our products being incorrect and/or unclear.

Why does a single price tag carry multiple price stickers?

Every product in store has a unique ID number (the industry term for this is a ‘SKU’), which is linked to the barcode;
When popular products are re-ordered during the season (refer to question above), the merchandise is delivered to stores with the original price tag attached. Our stores therefore have to manually mark out the old price and update the price tag with a sticker. In the instance where a price has not been properly marked out, please refer this matter to the till operator.

What does the Consumer Protection Act (CPA) say about this?

Even though every seller is within their rights to fairly adjust their prices, the CPA states that if two prices are visible on a product and the seller has not made an adequate attempt to mark out or remove the old price, the consumer has the right to pay the lower price.

What are the banking details to pay my account online?

Name: Edgars
Bank: First National Bank
Account Number: 5045 1141 440
Branch Number: 251105
Account Type: Transmission account
Branch Name: Pritchard Street
Reference number: this will be your 19 digit account or card number. The Beneficiary Reference is your account number, which can be found on your statement.

Which Edgars stores have closed down?

With the sale of Edgars to Retailability, unfortunately some of our stores have been permanently closed. However, most Edgars stores have remained - and will remain - open for business, and their wonderful sales and management teams are ready to welcome you as always. Please click this link to locate your nearest Edgars store.