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Refunds and Exchanges

Even though we are sad to see that you might not be happy with the product and therefore are requesting a refund or an exchange, we have made the process convenient for you.

As our valued customer, you can either request an online return by completing the returns form* or visit one of our Edgars stores for an in-store return or exchange.

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Please note the following products cannot be returned or exchanged:

  • For hygiene reasons, underwear (excluding bras) and earrings for pierced ears may not be returned or exchanged.

  • Gift vouchers will not be refunded.

  • Airtime and magazines cannot be returned.

 

*Requests for refunds, or exchanges of products that you have a change of mind with, will incur a courier cost at your expense

 

More information on our returns and exchanges policies can be found here.

 

FREE DELIVERY OVER R650

FREE RETURNS IN STORE

SAFE AND SECURE

FREE CLICK AND COLLECT