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- DETAILED DESCRIPTION OF GOODS AND/OR SERVICES
Wine-of-the-Month Club is a direct marketer of Wine, Brandy, Whisky, Champagne and sparkling wine, Olive Oil and Olive products and Coffee.
- COPYRIGHT
All materials posted on this site are subject to copyrights owned by the Wine-of-the-Month Club and other individuals or entities.
All rights not expressly granted are reserved.
The names, trademarks, service marks and logos of the Wine-of-the-Month Club appearing on this site may not be used in any advertising or publicity, or otherwise to indicate The Wine-of-the-Month Club's sponsorship of or affiliation with any product or service, without the Wine-of-the-Month Club's prior express written permission.
To obtain permission for the commercial use of any content on this site contact the webmaster at 086 111 WINE (9463) or e-mail webmaster@wineofthemonth.co.za
- WEBSITE CONTENT
While the Wine-of-the-Month Club has attempted to make the information on this website as accurate as possible, the information is provided in good faith without any express or implied warranty. There is no guarantee given as to the accuracy or currency of any individual item on the server.
- WEBSITE PRIVACY POLICY STATEMENT
This is the website of the Wine-of-the-Month Club, member of the Converge Group of Companies, Converge (Pty) Ltd. (Reg. No. 1998/016403/07)
Our postal address is
Private Bag x2, Glosderry, Cape Town, 7702, South Africa
We can be reached via e-mail at wineclub@wineofthemonth.co.za, or you can reach us by telephone at 086 111 WINE (9463)
We collect no information on browsers of our website, unless volunteered (for example the e-mail addresses of those who communicate with us via e-mail or survey information and/or site registrations).
From time to time the information that is volunteered may be used by the Wine-of-the-Month Club for communication or marketing purposes. This information is stored in fully secure databases with restricted access. We do track and analyse data for trends and statistics, but the individual user remains anonymous. We will only ever disclose aggregate information about our user base.
This information may be updated by the user through our login function on the website, or by contacting wineclub@wineofthemonth.co.za. We do not share our email address data with third parties, although we may conduct joint ventures other reputable organizations. In the latter case the Wine-of-the-Month Club will retain control of the email data.
Users may indicate that they do not wish to receive such communications by contacting us at wineclub@wineofthemonth.co.za. We will be sure your request is honoured.
- CREDIT CARD ACQUIRING AND SECURITY
Credit card transactions will be acquired for Wine-of-the-Month Club via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
- CUSTOMER DETAILS SEPARATE FROM CARD DETAILS
Customer details will be stored by Wine-of-the-Month Club separately from card details which are entered by the client on PayGate's secure site. For more detail on PayGate refer to www.paygate.co.za
- MERCHANT OUTLET COUNTRY AND TRANSACTION CURRENCY
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).
- RESPONSIBILITY
Wine-of-the-Month Club takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods
- CUSTOMER PRIVACY POLICY
Wine-of-the-Month Club shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569
- PAYMENT OPTIONS ACCEPTED
Payment may be made via Visa, MasterCard credit cards or by bank transfer into the Wine-of-the-Month Club bank account, the details of which will be provided on request
- DISCLAIMER
Neither Wine-of-the-Month Club nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this web site or the services or content provided from and through this web site. Furthermore, Wine-of-the-Month Club makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this web site are free from errors or omissions or that the service will be 100% uninterrupted and error free. Users are encouraged to report any possible malfunctions and errors to webmaster@wineofthemonth.co.za.
- HYPERLINKS
12.1 No person, business or web site may link to any page on this site without the prior written permission of Wine-of-the-Month Club. Such permission could be obtained from webmaster@wineofthemonth.co.za
12.2 In the event of Wine-of-the-Month Club providing hypertext links other web sites as a service to its users, this service does not mean that the Wine-of-the-Month Club endorses those sites or material on them in any way. The Wine-of-the-Month Club is not responsible for the use of a hypertext link for which a commercial charge applies. Individual users are responsible for any charges that their use may incur. The privacy practices of those sites linking out of us, is not our responsibility. We'd recommend you check their policy on privacy before disclosing personal information.
- SECURITY
13.1 This site is secured by a Thawte SSL Certificate.
13.2 Any person that delivers or attempts to deliver any damaging code to this web site or attempts to gain unauthorised access to any page on this web site shall be prosecuted and civil damages shall be claimed in the event that Wine-of-the-Month Club suffers any damage or loss.
- GOVERNING LAW
This site is hosted, controlled and operated from the Republic of South Africa and therefore the South African law and Wine-of-the-Month Club chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
- DELIVERY DETAILS
Delivery is door-to-door countrywide but charges vary according to the area you are in
- R69.70 in the Cape Peninsula;
- R76.95 in the rest of South Africa;
- Neighbouring states - Price on asking
15.1 Accessories:
- Wine Rack = 1 case price. Small accessories are posted, others may be included in the box of Wines, and so only one delivery charge applies.
- Customers ordering accessories outside of South Africa, from Namibia, Botswana, Lesotho, Zimbabwe or Swaziland, must please order via email at the following address: wineclub@wineofthemonth.co.za
- INSURANCE
Your wine or product is insured against breakage and theft, an insurance equal to 1.8% of the value of your purchase will be debited to your card.
- MONEY BACK GUARANTEE
We guarantee a full refund, no questions asked, and we will also collect the remainder of any pack and refund you in full if you are unhappy with the quality, the service or any aspect of your Wine-of-the-Month Club membership.
- REPLACEMENTS
In the unlikely event that there is a broken bottle in your case, please tell us immediately and we will credit your account. |
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